We have been getting reports of issues with the Gateway Shields. The basic issue is that once the Photon is programmed with the proper code, plugged into the gateway shield and powered on, the nrf51 does not respond. The normal startup procedure is:
- Photon and nrf51 power on. Photon is solid white, then flashing green, then breathing cyan. The nrf51 flashes the LED on D7 once.
- Once the Photon is online and breathing cyan, the LED on D7 of the gateway shield should start to blink rapidly for 10-15 seconds, indicating it is connecting
- The LED on D7 changes to a slow blink, once every 2 seconds. This indicates the gateway is connected.
The issue is that step 2 is never reached, the LED on D7 of the gateway shield never blinks after the first one at startup.
If you have this issue, please report it in this thread. Also, if you happen to read this thread and don’t see the issue, please report that also. We would like to get an idea of how many people are affected.
We are working as fast as we can on a resolution. Part of the problem is that this seems to be random, we cannot reproduce it at all on our side. Every single gateway shield is tested for cloud connectivity before it goes out the door, and we are just having issues reliably recreating the problem to fix it.
Any updates will follow on this thread. Thanks for the help!