[Solved] Just got my Bluz DK, the iOS app won't connect


#1

Title says it all. I power it up, scan, it appears in the list and says 0 services. No buttons to connect or claim the device.


#2

What iDevice are you using and what is the version of iOS? Can you post a screenshot of the app in this state?

Is bluz slowly blinking green on the RGB LED? Or is there any other activity?


#3

It’s a 6S running 9.2.1. As far as I know it’s the latest Bluz app.
I don’t see the pretty icons either, I just get a generic BT symbol on the left for everything seen in the scan. There are no buttons at all on the right hand side, just the text 0 services.

The Bluz seems to pulse the green led every 2 seconds as it’s meant to.


#4

Can you try killing the app (double-tap Home and swipe up on the app) and then got to your phones Settings, turn Bluetooth off then back on. Try launching the app again.


#5

@Pyrofer, also, did you log in using your Particle account?


#6

Restarted my phone, turned BT off and on, hard closed the app and power cycled the BluzDK.
It finally appeared!!!

No idea what was up but it’s working now. I got to connect, then after a (seemingly eternal) wait I got a claim button which I clicked. Now on to trying to do something with it :slight_smile: